Non-Warranty Service

When your Fitness Equipment breaks down or is experiencing minor difficulties, your first step is to check the status of your Manufacturers Warranty. Once you have realized that the Warranty has expired, your next step should be to find a highly recommended Fitness Equipment Repair Company that has a proven track record for being quick, efficient, cost conscious, and most of all reliable. Fitness Services of Florida has enjoyed success since 1998 by giving honest and unmatched service by a team of Professionals that never lose sight of our goal. Our goal is to simply provide your members and guests with a safe and satisfying workout experience.

Frequently Asked Questions

What is a service charge?

A service charge is the payment requested by service companies that includes: tech labor travel, vehicle fuel, toll expenses, and wear and tear on vehicles. NOTE: Some companies will include this expense in other areas of the bill so as not to raise issue.

How is your hourly rate billed?

After the first hour, you are billed in half hour increments.

What is your warranty on repair and parts that were just completed?

Our services are warranted for 90 days for the same issue on the same unit and parts are warranted by the Manufacturer for 90 days of the install date. NOTE: There are a few companies that offer longer parts warranty so do not hesitate to get confirmation.

How does your extended travel work?

We bill an hourly rate after a 50 mile radius from our closest location to your facility

Are your techs trained?

Our hiring process has been perfected to choose the most talented professionals in their fields and incorporate their experiences into our service model . In addition to our detailed in house training, ALL techs and Managers receive specialized training from ALL of the Manufacturers that we represent.

What if the tech cannot fix my equipment?

While our techs will make every effort to repair your unit, there may be times that parts are not available or your unit has been deemed that it is not recommended for repair due to age or condition. In some cases you will be offered a discount or a refund based on the situation. We are motivated to keep our customers happy and confident in their partnership with us, so we will make every effort to provide a fair and positive experience.

Is your company insured?

We carry a 3 million dollar liability insurance plan to ensure your Facility is adequately protected.

How much commission does your tech get for increasing the amount of our bill?

Unlike other servicers, we do not offer our techs or Managers any kind of commissioned benefit for your services. Our technicians are paid hourly.

How do I get discounted rates?

To receive many discounts, including hourly and travel rates we require that your facility enter into a Preventative Maintenance Agreement with our company.

Do I need to have any tools?

We provide ALL specialty tools needed in order to expedite your repairs in the most efficient time possible. Our Vehicles are loaded each morning with popular parts that will allow us to efficiently expedite service for your individual equipment needs.

We are here to help!

We are committed to making sure all of your equipment is working perfectly!